Idealised models such as ITIL®, COBIT and ISO20000 are all very well for theoretical discussions, but more and more people are discovering these models just don’t fit the way we do things in the real world.

Join the movement that is sweeping the ITSM community. Find out about Real ITSM, as it is done in the real world. Making IT Real. Get Real. RealITSM, that is…

In this light-hearted and humorous presentation Rob England, the wellknown “IT Skeptic”, introduces Real ITSM, as documented in the book “Introduction to Real ITSM” (see www.realitsm.com).

RealITSM is the methodology of implementing IT service management as it is done now in the real world, thereby saving costs, minimising impact and ensuring acceptance.

This is a not-to-be-missed presentation for anyone in the Service Management space or those interested in a humorous presentation from one of the more colorful figures in New Zealand’s IT scene.

For more details, dates and to register click on the relevant link below:

• Auckland
• Wellington
• Christchurch
• Hamilton
• Dunedin

These events are inexpensive. Everyone welcome, registration essential!

Tags: Auckland ICT events, Christchurch ICT events, ICT Events, NZ ICT Events, NZCS Events, RealITSM, Wellington ICT events

This entry was posted on Wednesday, March 10th, 2010 at 1:47 pm and is filed under Upcoming Events. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.